The Platform Admin dashboard gives network operators, SaaS resellers, and super administrators complete governance over every institution on the platform — without touching their operational data.
Create, configure, suspend, or delete institution tenants. View onboarding status, module enablement, and tenant health metrics from a central registry.
Manage subscription plans, payment status, grace periods, and upgrade/downgrade flows. View revenue analytics, MRR, and churn data across all tenants.
Log in as an institution admin to diagnose support issues — with explicit activation, full audit logging, and automatic expiry. The institution can see all impersonation events.
Send announcements to all institutions, specific subscription tiers, or individual tenants. Schedule maintenance windows, product updates, or policy change notices platform-wide.
View and manage all custom domains across all institutions. Monitor SSL certificate status, domain DNS verification, and expiry dates from a central dashboard.
Full platform-level audit trail. Every admin action — tenant creation, subscription change, impersonation event — is logged with actor, timestamp, and full context.
Platform-wide health metrics: active tenants, daily active users, storage utilization, SMS credit consumption, error rates, and infrastructure performance indicators.
Enable or disable platform features per institution or per subscription tier. Roll out new features gradually with institution-level feature flags controlled from the admin dashboard.
The Platform Admin portal lives at /platform/ and is accessible only to users with the Platform Superadmin role. It's a fully separate interface from the institution-level admin, with its own access controls and audit trail.
your-domain.com/platform/Our enterprise team will walk you through the Platform Admin capabilities in a live session.
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